Closing The Health Care Engagement Gap

Closing the health care engagement gap

  • October 5, 2017

While healthcare payers and providers think they’re improving processes to be more engaging to consumers, many consumers feel differently according to Benefits Pro magazine, citing Change Healthcare’s new study on consumer engagement. Read the article

Read More
Patient, Provider Views Diverge On Consumer Centric Care Priority

Patient, Provider Views Diverge on Consumer Centric Care Priority

  • October 4, 2017

Patient Engagement HIT’s Sara Heath reports that a new study from Change Healthcare shows consumer-centric care and patient engagement are top priorities for more than 70% of payers and healthcare providers. But the study also shows those efforts are not readily apparent to patients. Read the article

Read More
The Engagement Gap: Healthcare Consumer Engagement In 2017

The Engagement Gap: Healthcare Consumer Engagement in 2017

  • October 4, 2017

Investment in consumer engagement is a top priority for payers and providers, and value-based care is the main driver. But the majority of consumers say their experience with providers and health plans hasn’t improved--or has even gotten worse in the past 24 months. Plus, consumer engagement is hampered by a “millennial gap” that shows older patients aren’t getting the attention they need to benefit from consumerization strategies. These are just some of the findings from The Engagement Gap: Healthcare Consumer Engagement in 2017, a new study of the state of consumer engagement in healthcare conducted by ORC International and commissioned by…

Read More
  • 1
  • 2