ACA Cost Concerns Offer Payers A Member Engagement Opportunity

ACA Cost Concerns Offer Payers a Member Engagement Opportunity

  • December 18, 2017

The General Accounting Office says consumers are looking for cheaper options when buying health insurance through ACA exchanges. HealthPayer Intelligence notes one way to meet that challenge is to use beneficiary data to tailor communications to buyers, as reported in a Change Healthcare survey. Read the article

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The Risks Of Rising Self-Pay And 10 Ways To Keep Your Hospital Safe

The Risks of Rising Self-Pay and 10 Ways to Keep Your Hospital Safe

  • December 15, 2017

Patients are struggling to meet their financial responsibilities, and putting providers at risk, as employers increasingly move to consumer-directed health plans. But at HealthLeaders Media, Ken Carr, Change Healthcare VP of Revenue Cycle Management, provides practical ideas that can help providers boost self-pay collections. Read the article

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Steps To Building A Consumer-Centric Payment Network

Steps to Building a Consumer-Centric Payment Network

  • November 14, 2017

Cory Gaines, head of product management for network solutions at Change Healthcare, has a new feature on, on the value of building clinical and financial information networks that take consumer preferences into account. Read the article

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Improving Patient Communications And Price Transparency

Improving Patient Communications and Price Transparency

  • August 29, 2017

With the healthcare market driving higher out-of-pocket responsibilities, more patients are comparison shopping for non-emergency medical procedures, and providers need to furnish accurate pre-service estimates. Health Management Technology reports on how Iowa’s Henry County Health Center streamlined a costly, time-consuming process with help from Change Healthcare and its RelayClearance Plus patient access suite. Read the article

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Simple Tips To Rein In Rising Consumer Collection Costs

Simple Tips to Rein in Rising Consumer Collection Costs

  • July 25, 2017

As rising patient collections efforts place greater demands on existing revenue cycle resources, physicians need to rethink their collections processes. One area worth focusing on is ensuring strategies are in place to capture payments more efficiently. In a new piece on, Stuart Hanson, Senior VP and GM of Consumer Payment Solutions at Change Healthcare, shares thoughts on adopting a communication strategy tailored to patients’ needs. Read the article

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