ACA Cost Concerns Offer Payers A Member Engagement Opportunity

ACA Cost Concerns Offer Payers a Member Engagement Opportunity

  • December 18, 2017

The General Accounting Office says consumers are looking for cheaper options when buying health insurance through ACA exchanges. HealthPayer Intelligence notes one way to meet that challenge is to use beneficiary data to tailor communications to buyers, as reported in a Change Healthcare survey. Read the article

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3 Challenges Hospitals Are Confronting In Patient Engagement Efforts

3 Challenges Hospitals are Confronting in Patient Engagement Efforts

  • December 14, 2017

A Change Healthcare survey found providers are investing in consumer engagement goals, but consumers say they're not seeing a difference. Becker’s Hospital Review reports on a roundtable discussion with Change Healthcare executives that focused on recommendations to improve returns on patient engagement investments, especially in the areas of mobility and immediacy. Read the article

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10 Ways To Offset The Self-Pay Cycle

10 Ways to Offset the Self-Pay Cycle

  • November 13, 2017

As more employers shift to consumer-directed health plans, many patients are challenged to meet their financial responsibilities. But in a feature on Healthcare Finance, Ken Carr, VP of Revenue Cycle Management at Change Healthcare, offers up suggestions on how to improve self-pay collection and communication. Read the article

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Join Change Healthcare At Becker’s 6th Annual CEO + CFO Roundtable

Join Change Healthcare at Becker’s 6th Annual CEO + CFO Roundtable

  • November 10, 2017

By Kevin Weeks, FACHE, Director, Strategic Marketing, Change Healthcare One of our favorite annual events is just around the corner: Becker’s Hospital Review CEO + CFO Roundtable kicks off November 13th and runs through the 15th at the Westin Michigan Avenue in Chicago. It's the sixth year for this must-attend gathering, with over 122 hospital CEOs, CFOs, and industry experts sharing their views on the issues, opportunities, and strategies that matter to health system executives. We'll be there in force, with Change Healthcare experts leading or driving several sessions, joined by representatives of our executive, sales, and account management leadership,…

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How Can We Bridge The Engagement Gap?

How Can We Bridge the Engagement Gap?

  • October 27, 2017

In a new report on Multibriefs, writer Christina Thielst cites Change Healthcare’s recent “Engagement Gap” survey. She notes that even as providers and payers push hard to boost consumer engagement, consumers say they want more substance in their healthcare experience. Read the article

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Hospital Execs Share Capacity Management Best Practices In ACHE Seattle Panel

Hospital Execs Share Capacity Management Best Practices in ACHE Seattle Panel

  • October 9, 2017

At a recent American College of Healthcare Executives (ACHE) gathering in Seattle, Scott Galbari, VP and GM of Care Operations at Change Healthcare, moderated a panel discussion titled “Integrated Capacity Management: Approaches to Improving Patient Throughput and Patient Experience.” Panelists shared their contemporary approaches to integrated capacity management for accelerating patient throughput, improved resource allocation, and better patient experience. The panelists included MaryPat Sullivan, MSN, RN, CNS, CNO and Chief Experience Officer, Overlook Medical Center, Atlantic Health System; Shari Schneider, BSN, RN, MS, Senior Director Clinical Systems, CNIO, St. Vincent, Ascension Health; and Christopher Dorman, MA, MBA-HCM, FACHE President and…

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