The Genetic Testing Conundrum

The Genetic Testing Conundrum

  • July 28, 2017

By Lynanne B. Morganstern, MD, MBA Medical Director, InterQual Care Planning Genetic tests are revolutionizing more than medicine. They’re revolutionizing the doctor-patient experience as they increasingly become a consumer-driven service. And that’s raising questions for providers and challenges for payers. The direct-to-consumer 23andMe DNA test kit was FDA-approved in early April. For $200, anyone can order a test that reports on genetic markers for certain health conditions, and genetic variants for certain health conditions’ carrier status. For just $50 more, consumers can order the Color test panel which looks at 30 genes to provide a risk assessment for common hereditary…

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More Than Price Transparency: Patients Need Information Transparency

More Than Price Transparency: Patients Need Information Transparency

  • July 25, 2017

Most patients find it difficult to locate timely, accurate, and complete health data, but that data is precisely what they need now to make health decisions they’ve never had to make before. In his column on Health IT Outcomes, Tate McDaniel, Senior VP of Engagement Solutions at Change Healthcare, makes the case for the rising importance of information transparency. Read the article

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Simple Tips To Rein In Rising Consumer Collection Costs

Simple tips to rein in rising consumer collection costs

  • July 25, 2017

As rising patient collections efforts place greater demands on existing revenue cycle resources, physicians need to rethink their collections processes. One area worth focusing on is ensuring strategies are in place to capture payments more efficiently. In a new piece on ModernMedicine.com, Stuart Hanson, Senior VP and GM of Consumer Payment Solutions at Change Healthcare, shares thoughts on adopting a communication strategy tailored to patients’ needs. Read the article

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Predictive Analytics: A Prescription For A Better Patient Experience

Predictive Analytics: A Prescription for a Better Patient Experience

  • June 30, 2017

Consumer expectations about their “healthcare experience” continue to rise, and providers must raise their game as well if they hope to successfully compete. As Keith Roberts and Lucas Lukasiak of the Change Healthcare Engagement Solutions team note, advanced predictive analytics techniques and artificial intelligence infrastructures are giving savvy industry stakeholders the edge they need to better target patient engagement. Read the article

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New Study Reveals Impact Of Claim Denials On Providers

New Study Reveals Impact of Claim Denials on Providers

  • June 26, 2017

Medical claim denials--they erode providers’ bottom lines, impede timely reimbursement, and sap time and money to appeal. But how much hospital revenue is put at risk by denials annually? How much does it really cost to re-work a claim? What are provider organizations spending on appeals? How do denial rates compared across the country? These are some of the questions that Change Healthcare analytics experts looked to answer. And using our revenue cycle analytics tools—the same tools we provide to customers—we revealed the state of denials nationally. The answers, available in a new e-book, may surprise you. Download the e-book

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Reinventing Claims Payment For A Value-Based World

Reinventing Claims Payment for a Value-Based World

  • June 8, 2017

The health care industry’s claims payment system is frustrating, inefficient, and prone to errors, according to a new Op-Ed in Morning Consult. But Amy Larsson says one way to overcome these challenges is to start automating disparate payment systems to reduce manual interventions and thus the errors they might introduce. Read the article

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